Non-Performing Loan (NPL) Management and Collection Services

Your one stop solution for takeover of NPLs, including housing of documents, and collections.

Trained and certified agents managing collections.

100% visibility with continuous data analysis.

Specific emphasis on retail and MSME segments.

Non-performing debt specialisation service.

Risk is managed through an organised debt collection process.
Master Servicing

Oversight on local servicers.

Performance review and reporting.

Sub-contracting and engaging with third party providers.

Data security and data protection.
Back-up Servicing

Set up of data mapping processes.

Annual data mapping reviews.

Quarterly on site operational reviews.

Results reporting on operational reviews.
Transaction Advisory Services

Sourcing of portfolios and potential investors in distressed retail segment.

Due diligence processes.

On-boarding of accounts and housing of documents.

Collection and performance review of acquired portfolios.